Footer Breaks On Only The Front Page

Support
#1

Hello.

First of all thank you for an amazing WP Theme - I have been using it from practically the very beginning of X.

I have an issue on my front page where the footer breaks and acts up on mobile on only the front page, but not any other page.

Assistance is greatly appreciated.

Thank you…

#2

Hey @sprod,

Thanks for reaching out!

I check your front page and I couldn’t see any issue with the footer because when I check your other pages, they have the same footer layout. Please let us know if you have already fix the issue or provide screenshots or video indicating your current issue.

Thanks.

#3

Hi @marc_a

Thank you for your message.

Are you checking it on a mobile device? It only happens on mobile.

Yes, it is the same footer but for some reason it flickers when you are at the very bottom of the home page but not the other pages.

Thank you so much!

#4

Hey @sprod,

Does this happened after you have updated to the latest version of the theme? This could just be a caching issue. Since your are using the W3 Total Cache plugin, kindly clear your plugin caches and then in your mobile phone, clear your browser cache and test the site again. For more troubleshooting steps, this documentation may help you:

If nothing is helping, please provide us your WP credentials so we can check your Footer layout and element settings. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.

#5

Hi @ruenel

Thanks for your message!

I did check with the caching and it is still happening.

I posted login credentials - thank you so much!

#6

Hey @sprod,

I have logged in and inspected the footer issue. I even saved your homepage/footer layouts and imported them to my local testing server. I could not replicate the issue though. Been scratching my head why is it that the issue only happens on the homepage. It seems that adding this CSS to the page would resolve the issue.


@media (max-width: 979px){
	body.x-navbar-fixed-top-active .x-navbar-wrap {
    height: 90px;
	}  
}

Please check your homepage now. Thanks.

#7

Hi @ruenel

Thanks for your message.

That CSS does work and I was scratching my head myself trying to figure it out.

Thank you so much!

#8

You are most welcome, @sprod.

1 Like
#9

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