Footer and scroll top anchor have dissapeared

[Ella_N]

Hello,

I have enabled and disabled most plugins but both footer and scroll top anchor have gone. I am at loss what the cause could be. I have checked the footer and the assignment and everything is in the right place. The default footer which comes with your template shows but as soon as I try to assign footers in the footers section nothing gets loaded.
Help!

[prakash_s]

Hello Gato,

Thankas for writing t us.

I tried to access your site’s backend but it is not working on my end due to IP restrictions or a security plugin issue. I would suggest you disable the IP restriction or security plugin so that we can check it on our end.

Thanks

[Ella_N]

Sorry about that. Took me a while to find out how to disable it. Now you should have access!

[ruenel]

Hello Gato,

I have checked your site and I found out that you are having an issue because you have added this custom CSS in Cornerstone > Them Options > CSS:

.x-bar {
   transition: all 0.5s;
   position: fixed;
   width: 100%;
 }

.x-bar.scrollUp {
  transform: translateY(-110px);  
  /*replace this pixel amount with the height of your nav bar*/
}

Please remove the CSS code and test your site again. Be advised that custom CSS coding is beyond the scope of our support under our Support Policy. If you are unfamiliar with code and resolving potential conflicts, you may select our One service for further assistance.

Best Regards.

[Ella_N]

Thank you, that brought the footer back but I still have the issue with the top anchor which has been missing since installation.

[christian]

Hey Gato,

The Scroll Top Button not displaying is a known bug. It’s going to be fixed in the next update.

Please stay tuned.

Thanks.

[Ella_N]

Thank you for all your help!

[christian]

You’re welcome, Gato.