FontAwesome Icons disappearing after logging out?

Support
#1

I have a weird problem with PRO. Atfter logging out of the wordpress admin panel, all icons from the header navigation and all .svg objects from Slider Revolution slides DISAPPEAR. Instead of icons/objects, there are plain placeholders. Any idea what might cause the problem?

#2

Hi There,

Thanks for writing in!

As I don’t have your website details, checked the URL that is in your license page seems the Icons are working fine.
Can you please confirm your website URL, or you can post it here in a secure note with admin details.

Thanks

#3

Yes, this is the website:
conclusive.pl
… as I am writing this, the icons are still disappearing after logging out!

#4

#5

Hi There,

But this is working fine for me, in all browser, can you please confirm your browser or OS.

Thanks

#6

Windows 10, tested on IE EDGE and Google Chrome. Both render placeholders instead of icons. This is really a weird problem.

#7

Hi There,

I can confirm the issue on Firefox as well. This seems to be happening due to the restriction of cross-site access on your server.

Try editing your .htaccess file and add the following line of code into that file.

Header add Access-Control-Allow-Origin "*"
Header add Access-Control-Allow-Headers "origin, x-requested-with, content-type"
Header add Access-Control-Allow-Methods "PUT, GET, POST, DELETE, OPTIONS"

So that it should looks like follows.

Then make sure to clear your browser cache, purge your server cache (if you’re using a caching plugin) and then re-test your site.

Hope that helps.

#8

Thank you for your replies, problem has been solved. It turns out that the server was not rewriting URI’s in a correct way, thus it could not find an absolute path to fontawesome. Sorry for bothering you :slight_smile:

#9

Glad it’s okay now and you’re most welcome!

#10

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