Font settings don't work

Support
#1

Hi - I recently imported customizer settings for this site and it worked fine except that it changed the font globally. When I try to change the font in customizer, nothing happens.

Here’s what it should look like (dev site): https://sccease-staging.lc453fem-liquidwebsites.com/

Here’s what it looks like after importing: https://sccease.org/

All font was changed to ‘serif’ instead of lato.

#2

I was able to get the font type to change by updating the font in THREE places but now it’s still italic. This will not change.

#3

I’m overriding this with custom CSS but I would like to know the solution still. Thanks

#4

Hi There,

The login details are not working for us. Please check and let us know the correct one.
Meanwhile please check your custom CSS if there is some style added for heading tags.

I can see this code in your page.

Thanks

#5

I have updated the password. There’s no css that I’ve added making it italic.

#6

Hi There,

I have checked your CSS and purged your server cache. Now your fonts seems to be rendering properly (see secure note).

When testing on your end, make sure to clear your browser cache as well.

Also when you’re adding custom CSS, make sure to check it using an online tool like CSS Lint (http://csslint.net/) to identify any errors.

Let us know how it goes.
Thanks!

#7

I still see italics on my end with a cleared cache.

#9

Hello there,

I went into the site, deactivated plugins, cleared cache, switched themes and can confirm that something strange is happening. This looks like a bug.

For now, let us have this workaround, kindly add this code into X > Theme Options > CSS:

h1, h2, h3, h4, h5, h6, .h1, .h2, .h3, .h4, .h5, .h6 {
    font-family: "Lato", sans-serif !important;
    font-style: normal  !important;
}

Sorry for this. I have already submitted this bug into our issue tracker. Keep posted with our updates and new releases on our changelog: https://theme.co/changelog/

Thank you for your understanding.

#10

Thanks for looking into it. Very strange!

#11

Hey @PunchBugIndy,

This is a known issue and has been reported. For now, regretfully, you should use the CSS.

We’re sorry for the inconvenience.

#12

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