Font problem since 9.0.8

Support
#1

Dear Sir or Madam,

i have a problem with fonts. I have defined a font via CSS and if I am selected in the backend, the font is displayed correctly. As soon as I log out of the backend, the font is no longer displayed correctly. This problem only occurs since version 9.0.8.

Thanks for your help

Sincerely

Andreas Reiter

#2

Hi Andreas ,

Thank you for writing in,

Can you confirm that you used the Font Manager for integrating your custom font?

In the meantime, please do the following:

  • Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)

  • Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.

  • Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Cheers!

#3

Hello, have a nice day!

The font is integrated in the Font Manager. Theme and all plugins are up to date. The error is also present when deactivating all plugins. All caches deleted several times.

With friendly greetings

Andreas Reiter

#4

Hi Andreas,

In that case, please provide us login credentials in a “Secure Note” so we can take a closer look.

Thanks,

#5

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