Font Manager Not Populating Typekit Fonts

Hello,

I have Adobe Typekit enabled, and the fonts populate on this panel to show connected. Though, when in Pro>Theme Options>Font Manager… the fonts will not populate the message is “Refreshing…”.

I have enabled and disabled Adobe Typekit trying to send a refresh signal. This has been an issue for a week, and I was hoping time and updating my X theme would fix too, however still is a problem.

Are there any solutions?

Thanks for your help!

Hi there,

Our apologies for the inconvenience. This is a known bug that is already added to the issue tracker.

Thank you for your understanding.

Hi @RocktheHouse1876 ,

We’ve released a fix for this issue in today’s update. The problem is that Adobe Fonts recently changed some security settings on their API and requests made directly by our web application were failing. We were able to make some adjustments and perform the API call through the web server (your site). This is more stable in terms of getting a connection to Adobe Fonts, but it could potentially still fail if your server has a firewall that blocks outgoing connections.

You guys rock! @alexander GREAT JOB on the workaround!

You’re most welcome!

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