Hi,
I’m trying to fetch my Typekit fonts from the Pro > Fonts Manager, but it just says, “Refreshing…” and never actually fetches the fonts.
What is the problem and how can i solve it?
Hi Steffen,
Our apologies for the inconvenience. This is a known bug that is already added to the issue tracker.
Thank you for your patience.
Hi Steffen,
We’ve released a fix for this issue in today’s update. The problem is that Adobe Fonts recently changed some security settings on their API and requests made directly by our web application were failing. We were able to make some adjustments and perform the API call through the web server (your site). This is more stable in terms of getting a connection to Adobe Fonts, but it could potentially still fail if your server has a firewall that blocks outgoing connections.
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