Font manager fonts not loading

Support
#1

Hi! The fonts aren’t loading on my site. I have font manager set-up. So, I’m not sure what’s going on here. It’s defaulting to “serif” and “sans serif” fonts.

#2

Hi there,

Thanks for writing in and including the details, unfortunately the domain is missing, could you reply with a secure not that includes the full domain please?

Thanks!

#3

Try turning the font manager off then back on again.

#4

Added the link
(resetting font manager didn’t help)

#5

Hi There,

The fonts are loading fine in my end. Please check the screenshot I have attached.

Thanks

#6

That’s the weird thing. It looks like they’re loading, but they’re not displaying. It’s just displaying the standard seriff and sans seriff fonts. Check out what the fonts should actually look like on google. They’re not showing up even though they’re in the code.

#7

Hi there,

I’m sorry you’re running into this. I’ve checked your site, and this is a known bug with Pro. We’re working on addressing it in the next release. For now, I would advise switching off the font manager and using the available typography options to set the body and heading fonts.

1 Like
#8

Thanks for identifying this as a bug. I’m experiencing it as well so wanted to give my +1. Thanks!

#9

You’re welcome.

#10

I came across the same problem. Looks like you have to currently update the font settings in Customizer.

#11

This will be addressed in the upcoming release.

Thank you.

#12

I’m having a simillar problem with the regular Theme X.
Also the site is loading other google fonts such as Lato although they are not specified in the Font Manager.

#13

Hi @danbanan,

Can you share your site URL so we can check? If in case it is under construction, please create/post a new topic and share your credentials there in a secure note. Don’t share credentials here in this topic because the owner can see it.

#14

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