Font in preview is way too big

Hello,
The preview of the fonts when editing the front page is very large (https://BIMexcellence.org). I have read previous posts about this and followed the steps but found no solution. Please see image:

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I have disabled all plugins, removed all global and local css overrides, but still this page behaves as shown.
What am I missing?
Thanks

Howdy, @bsuccar! Thanks for writing in…is this only happening in the builder interface within the live preview? I see on the actual frontend of your website that your fonts appear to be at a more normal size that might be expected. Have you fixed this already or do you still need some help? If you are still needing some help and the issue is only happening in the builder, we’ll need to login to see everything going on so we can take a closer look. If this is the case please provide your login information via the Secure Note feature so that your information is only seen by our staff. Once we have that, we will be happy to take a closer look at things.

Cheers!

Hi @kory,
This is still an issue on the Frontpage (I haven’t tested all pages).
Credential provided; please have a look. Many thanks!

Hey @bsuccar,

I don’t see the issue both in the builder and in the front-end. There could be an add-on in your browser that makes fonts big.

If you have browser add-ons, please try deactivating all of them and also test loading your site in other browsers. Also, reset the settings of your current browser.

Thanks.

Hi @christian,
I’m not sure what you see from your end but now the preview is accurate and the published version is missing items and styling.
Attached is an image of the home page from firefox which I don’t use or have extensions installed. I get the same weird results in chrome/edge.

If you can see something different than me - after clearing your cache - please post it. Thanks

Hi @bsuccar,

The preview is working fine on the front-end but you have another issue on your website. Please see the attached screenshot below when the user is logged out.

I recommend the following troubleshooting procedures that might able help you fix your issue.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps.

Thank you.

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