Font awesome showing as empty

Support
#1

Hi, all font awesome does not work.
It can still display on ios, but not android or windows…
even in the backend it crashed.

I have downloaded the font awesome plugin afterwards, but it only saves the free fonts but not the pro ones.
thanks

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#2

Hi Yat,

Thanks for reaching out!

There could be a plugin or custom code that affects your font awesome.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY
  7. DISABLE CACHE

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

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