Font and Google subsets are loaded even though the options are off

[Kavanali]

Hi,
why Greek, Vietnamese font and Google subsets are loaded even though the options are off in X theme ?

P.S. I only use latin-extended and cyrillic.

Thanks,
Dejan

[prakash_s]

Hello Dejan,

Thanks for writing to us.

It might be the issue of cache or any plugin conflict issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

If it doesn’t work for you, please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[Kavanali]

Hi Prakash, I will try that.

To mention: I use a plugin “Autoptimize”, which is used for optimizing images, CSS, JS, and more. But the X theme ( page builder ) will not load with this plugin installed. I try under Settings > Autoptimize > Misc Options , try to disable the Also optimize for logged in users option. and clear the cache after. Byt still page builder will not load with this plugin installed.

Thanks, Dejan

[christian]

Hey Dejan,

We have users using Autoptimize and it works with our themes. There might be a setting that conflicts. Please contact Autoptimize support to learn how to exclude theme resources and URLs.

Please note that we do not provide 3rd party plugin support. Any conflicts with 3rd party plugins should be discussed with the plugin developer.

Thanks.