Hello there,
Please see the attached image - any idea why the SKU is floating in the markup with no wrappers or tags around it? I am using the standard products shortcode.
I have spoken to Woo support and they think it is the theme’s content display settings.
Regards,
Spencer
Hi Spencer,
Thank you for writing in, I see you have multiple site associated on your account. Would you mind providing us a direct link where we can see the issue so we can take a closer look?
Commonly that issue will happen if you have a broken HTML markup on your content, please check your product’s description and short description.
Cheers!
Hi Spencer,
I looked at the website code and it seems that there is no broken HTML and the SKU is added without any HTML wrapper at the end of the product wrapper.
Would you please kindly change the theme from Pro to some default theme such as Twenty Twenty and test and see if it adds the SKU or not?
If it adds the SKU anyway, it is not related to our theme and it is something up with the way you add the setting. If it does not show the SKU, then please kindly get back to us with the URL/USER/PASS of your website using a Secure Note alongside how you add the shortcode so that we can delve into details and find the problem cause.
Thank you.
Hello Spencer,
You may have added a custom php code that adds the SKU into the product descriptions in the page. May we know which code you have added? You only provided the URL of your site. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Regards.
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