Firefox not displaying Home Page properly on mobile

Support
#1

Hello,

Client just alerted me their home page is zoomed in on mobile in Firefox. Looks great on all other browsers.
Only affects home page.

I’ve read that it could be a viewport scaling conflict, or some problem with Revolution Slider.
Could you point me in the right direction as it seems there are quite a few possibilities and I thought maybe you’ve seen this before :wink:

As always, thank you for your help.

Edit: Firefox 146.0.2
OS Android 16

#2

Hey Isabelle,

Thanks for writing in!

I am unable to log in using the provided WordPress credentials. It does not work for me. Anyway, I think I have a clue. It is because you have not set the Global Container in your Row element. It must be set to at least 100%.

image
image302×574 7.78 KB

We would love to know how this works for you.

#3

I adjusted row to 100% but no go. Still wonky in Firefox.
Cleared cache.

Edited credentials if you need it.

#4

Hey Isabelle,

Still, I wans’t able to log in.

I found out that the Essential Grid is causing the issue. Kindly add this custom CSS into the page:

.esg-overflowtrick ul li.filterall.eg-title-author-wrapper{
  max-width: 100%;
}

Thanks.

#5

Sorry about passwords, not sure what copy paste is up to…

That did not help in Firefox after adding code.

#6

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

#7

Hi Isabelle,

Unfortunately, the given credentials are not working. If you still facing the same issue, please check and send it once again ?

Thanks