I just purchased the x theme for a new website. this would be 3rd license but after I bought it and installed the x theme and child theme it says it isnt validated. when I go to my order page it doesnt show the url. how can i find the verification for the latest x theme i purchased.
Hi There @madie_m
Thanks for writing in! Please double check our product validation guide here (https://theme.co/apex/forum/t/setup-product-validation/55).
Are you referring to the site URL that I have added to the secure note below ? If so, make sure that you have PHP cURL extension enabled on your server. We also have a troubleshooting guide here (https://theme.co/apex/forum/t/troubleshooting-validation-connection-issues/201).
If you’re still having issues, please provide us with your WordPress login credentials in a secure note to check your issue further.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.