Finding the validation

I just purchased the x theme for a new website. this would be 3rd license but after I bought it and installed the x theme and child theme it says it isnt validated. when I go to my order page it doesnt show the url. how can i find the verification for the latest x theme i purchased.

Hi There @madie_m

Thanks for writing in! Please double check our product validation guide here (

Are you referring to the site URL that I have added to the secure note below ? If so, make sure that you have PHP cURL extension enabled on your server. We also have a troubleshooting guide here (

If you’re still having issues, please provide us with your WordPress login credentials in a secure note to check your issue further.


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