Featured Image Not Displaying on Custom Post Layout

[lifehouseglobal]

Hi there,

I’ve used the layout builder feature to create a custom post layout for posts - however the featured image does not display, it comes up an an image with an error. I have set the source of the image to be “featured image of current post”. So there seems to be no reason why it won’t show.

[ruenel]

Hello @lifehouseglobal,

Thanks for writing in! Did you added a featured image on the page? You may have inserted an image in the post content, still, you need to insert a featured image.

To better assist you with your issue, please provide us access to your site so we can check your custom layout. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[lifehouseglobal]

Hi there,

Yes we have put a featured image on every single post and none of them are displaying.

Will give details in secure note now, thanks

And yes please go ahead to make any needed changes

[prakash_s]

Hello @lifehouseglobal,

Thanks for sharing the admin login details, I went ahead and checked your site it seems that you have installed the Hide featured image on all single page/post. It is hiding the featured image. I would suggest you temporarily deactivate the plugin and then check it again. Please note you must troubleshoot a few of the common issuess before posting a new thread.

Thanks

[lifehouseglobal]

oh terribly sorry I missed that. I had taken over managing the site and wasn’t aware of that plugin being installed. Thank you. that has fixed it.

[ruenel]

You are most welcome, @lifehouseglobal.