Hello,
I can’t seem to get my favicon to change from the bluehost favicon. I followed all the instructions, but no luck. I even tried uploading the ico file directly to my root server on BlueHost. No luck again. Any idea what else I could try? And yes, I cleared my cache multiple time. Thanks. Here’s the link http://www.glutenfreekeys.com/
I’m had the same issue. In my case it was a refresh of an old site into a new design and layout. The favicon showing was the old one.
So I looked up the source code and searched for the term ‘favicon’ and ‘icon’. I found the code as follows:
<link rel="icon" href="http://website.com/WPfolder/wp-content/uploads/2015/08/cropped-Logo-192x192.png" sizes="192x192" />
<link rel="apple-touch-icon-precomposed" href="http://website.com/WPfolder/wp-content/uploads/2015/08/cropped-Logo-180x180.png" />
<meta name="msapplication-TileImage" content="http://website.com/WPfolder/wp-content/uploads/2015/08/cropped-Logo-270x270.png" />
I searched for the ‘Cropped Logo’ source image in my Wordpress Media Library (as the date shows, it was in the August 2015 section) and deleted it. I just deleted the single file of which Wordpress had created assorted resized versions, and the new icon automatically took hold.
Since your Favicon is a Bluehost one, it would make sense to track its location down using ‘View Page Soure’ in your browser, and then delete the file from there. The new image should show up automatically.
Hope this works!
Hi @qfactor,
Thank you for your help. You are correct. We need to check the correct location of the icon and double check on the source code of the site if it’s matching.
When I checked your site source code, it is giving this URL:
http://www.glutenfreekeys.com/gfk_favicon_152px-png/
As you can see, that is not pointing to a correct icon URL. Please make sure that it is pointing to the correct location of the icon. If you’re not sure, please share us Wordpress admin credentials and FTP credentials on a secure note so we can check your icon where it is directly on your folder.
Hi there. Thanks for the reply. I’m a neophyte when it comes to coding, so I’m not sure how to do what it is you’re saying to do. Secure note is attached.
Hello,
You need to go to Dashboard > Media and search for “fav” and after delete these files and follow this Bluehost article: https://my.bluehost.com/cgi/help/104
Hi,
I deleted them, and I had already done the Bluehost thing prior to posting this problem. It still shows as a bluehost icon after clearing my cache.
I can’t attach the ico file, but here are the png files 
Hi there,
I have resolved your issues and updated your Favicon. Make sure to clear your browser cache before testing your site.
Thanks!
Hi. Thank you!
You are welcome!
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.