There has been a critical error on your website. Please check your site admin email inbox for instructions.
Uncaught Error: Call to undefined method Cornerstone_Common::get_app_route_url()
An error of type E_ERROR was caused in line 53 of the file:
…themes/x/framework/functions/admin/markup/page-home-box-design-cloud.php
Stack trace has 6 items.
Website is DOWN.
- X now broke my site (after clicking a link to “update”
even though I believe I had just uploaded the latest version - and that was working.) - That Update link may have been the First Issue #1 !) - After X broke (right after I clicked the update link), Now the X Addons page is now broken too, so I cannot download a copy of Cornerstone. (Issue, side effect #2)
I did not have Cornerstone plugin anymore. - But found a very old copy of the plugins/cornerstone folder from a dev site backup and uploaded it.
But WP sais it is missing a stylesheet, and you say I do not have a license for it.
I tried entering my license for both X purchase, and Pro purchase (upgrade); neither work
So I had to revert to an old theme to bring my website back online.
How can I:
- Download the latest Pro version (my envato account used to let me download Pro, now it only lets me download X. I purchased both.
(But I was an early purchaser of both, and I think Pro was an upgrade purchase to my X purchase.) - Why did the “upgrade” link in WP dashboard download v4.something? I thought X and Pro were at version 3 and 7. (3.2.3 and 7.2.3 specifically, if I remember correctly.
- Why did the update now fatally take my site offline?
- How can I download Cornerstone (with stylesheet and with license activation)?
It seems that Cornerstone is now causing website to break. Although, until I “updated”, I think it worked even if Cornerstone was not installed or activated on my website?
I had deleted Cornerstone (I had quit working on customizing Pro and/or X a couple years ago when dev computer broke and lost my dev server, plus it was overwhelming at the time and I liked the old theme anyway).
So I guess I needed Cornerstone theme re-installed.
But after I clicked the link to “update” X, now X and the page to download the included plugins is broken. (weird b/c the link said the latest was 4.2.3 or something like that, but I thought the latest versions of X and Pro were 7.2.3 and 3.2.3).
Also, I think that the X theme BROKE after I clicked that link…
I went to envato to see if I could download Cornerstone, but it is not possible, without purchasing a new Cornerstone license ($19), independent of my X and Pro upgrade licenses ($29+$79).
So, After searching archives, I found a copy of Cornerstone theme from an old backup on an old backup copy of my website, when I first installed X.
(unfortunately I do no have a copy of the dev site where I did most of my X or Pro builder work, so I mostly have to start over, sadly.)
I uploaded that to the server, but it says I have no license.
So Cornerstone cannot be activated.
So whether I try to activate Pro or try to activate X, my website has a Fatal Error.
Website is broken, because Cornerstone won’t validate or is missing a stylesheet, therefore neither X nor Pro can be used.
Of course, I purchased X and then Pro (before you even finished writing it - hence it was a bit more limited and frustrating to customize than it would be now) for the purpose of upgrading an old theme (which I really like). I wound up just upgrading it on my own to keep it working and to add mobile responsive support, and creating a customized child version on top of that.
But with WP 5.5 removing jQuery Migration (I since found a plugin to add it back), I once again am motivated to finish. I had manually upgraded everything except jQuery.browser. I can see that is easy enough to do, but still it is old and relies on jQuery, and yes, not it is time to just replace it altogether.
Hence reinstalling X and/or Pro.
I tried entering both my license for X and my license for Pro, but both were invalid.
Then I noticed on my Plugins page that there is a warning that Cornerstone has no style.css! No stylesheet, so it is broken.
How Can I get Cornerstone (and whatever other X/Pro plugins that I may have used previously) properly installed/validated so I use X and/or Pro?
Aka, how do I fix the issue with X and Pro causing a fatal error on the front end, and enough of an error on the back end that X and Pro backend pages are also broken (cannot install the included plugins from their interface.)
Separate but related question. Where/How do I download Pro??
My account shows only X. But the license entered shows that it is for Pro. But the link only downloads X. This is super confusing.
PS I found an old copy of Pro theme, downloaded from my account on envato in 2017. So I uploaded that, and it is having the same issues as X.
However, my envato and theme account now only lets me download a copy of X.
But I PAID to get Pro, after initially paying for X.
Why can I no longer download Pro?
Everything here is confusing.
And neither theme and none of the included plugins work.
What to do, How to fix?
