FATAL ERROR, cornerstone AGAIN

[gavclarke]

I keep getting a fatal error whenever I try to activate Cornerstone in my Pro theme, other than deleting these lines below not sure what to do?

Fatal error : Uncaught Error: Call to undefined function tco_common() in /home/gavclarke/public_html/wp-content/themes/pro/framework/legacy/functions/updates/class-plugin-updater.php:75 Stack trace: #0 /home/gavclarke/public_html/wp-includes/class-wp-hook.php(305): X_Plugin_Updater->pre_set_site_transient_update_plugins(Object(stdClass)) #1 /home/gavclarke/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(stdClass), Array) #2 /home/gavclarke/public_html/wp-includes/option.php(1977): apply_filters(‘pre_set_site_tr…’, Object(stdClass), ‘update_plugins’) #3 /home/gavclarke/public_html/wp-includes/update.php(357): set_site_transient(‘update_plugins’, Object(stdClass)) #4 /home/gavclarke/public_html/wp-includes/class-wp-hook.php(303): wp_update_plugins(’’) #5 /home/gavclarke/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #6 /home/gavclarke/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #7 /home/gavclarke/public_html/wp-admin/admin.php(374): do_actio in /home/gavclarke/public_html/wp-content/themes/pro/framework/legacy/functions/updates/class-plugin-updater.php on line 75

There has been a critical error on this website. Please check your site admin email inbox for instructions.

[gavclarke]

That’s the message with Cornerstone disabled, it finds a problem in Framework. When I have cornerstone activated I get the message below. Php is 8.0, have updated file limit to 150MB, caches deleted, not sure what else I can do…

Fatal error : Uncaught Error: Call to undefined method ReflectionType::getName() in /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Util/IocContainer.php:55 Stack trace: #0 [internal function]: Themeco\Cornerstone\Util\IocContainer->Themeco\Cornerstone\Util{closure}(Object(ReflectionParameter)) #1 /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Util/IocContainer.php(63): array_map(Object(Closure), Array) #2 /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(111): Themeco\Cornerstone\Util\IocContainer->resolve(‘Themeco\Corners…’) #3 /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(100): Themeco\Cornerstone\Plugin->resolve(‘Themeco\Corners…’) #4 /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Plugin.php(66): Themeco\Cornerstone\Plugin->setup_services(‘preinit’) #5 /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/boot.php(21): in /home/gavclarke/public_html/wp-content/themes/pro/cornerstone/includes/classes/Util/IocContainer.php on line 55

There has been a critical error on this website. Please check your site admin email inbox for instructions.

[tristup]

Hi @gavclarke,

This is one of the issues we encountered with the PHP version lesser than 7.4 and has been already resolved. I would suggest you downgrade the PHP version to 7.4 and check if that resolves your issue. If that does not help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP/CPanel credential for file access

To create a secure note, click the key icon underneath any of your posts.

Thanks

[prakash_s]

Hello @gavclarke,

Thanks for sharing the login details I went ahead and checked your site it seems that you are using the PHP 7.0.33 version. I would suggest you please upgrade your server PHP version to 7.4 or 7.4+ as per our version compatibility page. It is also recommended by WordPress as well. Please have a look at this article.

Hosting Requirements for WordPress

I would suggest you please contact your hosting provider to update the server PHP version. If the issue still persists after upgrading the PHP version please let us know.

Thanks

[prakash_s]

Hello @gavclarke

It seems that there is an issue with a permalink. I would suggest you, please reset the permalink. I would suggest you set the permalink to Plain and then set it to Post name. If it doesn’t work for you please share your login details in the secure note.

Thanks

[marc_a]

Hi @gavclarke,

We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.