Hey there,
I work on two homepages with the X theme and up to now most things worked fine. But since now I have crucialproblems. My site does not appear when I put in the URl in my browser. Furthermore I have seen that one of my two licences is blocked.
I could send you the whole text of the error mail, bubt of course I want to be sure that nobody else can see details. Should I copy the text into this form? And can you see why myy licence is blocked?
Kind regards, Denise
Problem is solved as it had to do with a php update.
Hey @Doudoux,
It’s good to know that your issue has been resolved. Should you need any other assistance, please do not hesitate to create another thread.
Best Regards.
Hi there, still the license of my page is blocked when I have a look into my account. Meanwhile in the webpage backend the license is vaildated. Why is it then blocked in my account?
Hi @Doudoux,
I check your themeco account and I don’t know what do you mean by “your license page is blocked”, would you mind sharing more information?
Thank you.
Everything is fine. Just remarked, that its meant to be locked, what is perfectly alright …
Hi @Doudoux,
Great! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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