Fatal error after updating WooCommerce

Hello guys,
We got this fatal error after updating WooCommerce to the latest version (we needed it for our work…). We know it’s not compatible with the current stable version of Pro, but we wanted to make sure it wasn’t a problem coming from something else we haven’t thought of (because we emptied Memcached at the same time as the update).

Anyone can confirm if this is from WC’s update?

Hi @magikweb,

Thanks for writing to us.

I tested the Pro theme with updated WooCommerce in my local development site. The theme works properly.
There might be a few different reasons for this issue, I would suggest you troubleshoot with a few of the common issues before we investigate the settings.

  1. Testing for Plugin Conflict
  2. Child Theme Issue
  3. CSS/JS Customization
  4. Disabling Cache
  5. Version compatibility

If none of the above help, please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts


Thank you,
We will investigate further based on your information. We had to rollback to a previous version (pre-update), so we can’t easily reproduce the issue to debug properly.

We’ll get back to you. Thanks for the follow-up!

Hi @magikweb,

Let me know how it goes. Have a nice day.


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