Hi There,
On www.wunderkid.co/linesheet I get a failed to save error. I emptied my cache and went through and turned off all plugins 1 by 1 and still wasn’t able to successfully save this page.
Please would love your assistance!
Hello @stopanddance,
It might be the issue of server cache. I would suggest you, please purge all the cache. Please make sure your theme, plugins, WordPress Core, and the PHP version is updated as per our version compatibility page. I would also recommend you please follow the following steps.
- Activate the Default WordPress theme.
- Delete the Pro theme
- Download the fresh copy of the latest version of the Pro theme from the Themeco account dashboard
- Reinstall the Pro theme
Now check your site, in case if it doesn’t work for you I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks
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