HI
I have a specific page that fails to save, even though others are OK. All is up to date from my end. Can you please check?
thanks
Hello @flashfog,
Thanks for writing in! When saving the page, there is an error 500 in the console.
cs.0ce70e6.js:4724 POST /testwordpress/wp-admin/admin-ajax.php 500 (Internal Server Error)
This usually happens if you have exhausted your PHP memory limit. We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/*That's all, stop editing! Happy Blogging. */
We would loved to know if this has worked for you. Thank you.
by console, do do you mean an SSH session?
Hi. I just a lengthy support session with the hosting company. here is their reply;
As of this time, it appears that this issue is not php memory based. As per https://flashfogsecurity.com/testwordpress/phpinfo.php, the php memory limit currently in effect is 1024M
It appears that an error as “Parse error: syntax error, unexpected ‘:’, expecting ‘{’ in /home/smasha5/public_html/testwordpress/wp-content/plugins/woocommerce/woocommerce.php on line 56” could be impacting the site negatively, and we need precise adjustments and troubleshooting steps to repair this error.
Please let me know your thoughts
Alfredo
Hey @flashfog,
This case is a plugin conflict as I’ve deactivated all 3rd party plugins except WooCommerce and your page can be saved now. I’ve removed the colon at the end of the word fog to test.
Before reporting an issue to us, please do the common solutions next time. See https://theme.co/docs/common-issues
Hope that helps.
HI
Thanks for figuring that all out…
I didn’t think it was a plugin issue because nothing had really changed; it just stopped working.
plugin developer reported that it was a mem limit issue, and when they upped it everything broke.
I get this error when i try to edit it;
There has been a critical error on your website. Please check your site admin email inbox for instructions.
So I ask them to clone the site before we proceed any further. I will let you know how that went.
thanks again
A
You are most welcome.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.