Facing issue "The preview HTML did not include a closing html tag. It may fail to load or work properly" on editing page

[603circle]

Hello,

We are facing issue “The preview HTML did not include a closing html tag. It may fail to load or work properly” on editing Sabai directory page details=SandboxUrl[/details]. This page is selected as sabai directory plugin’s listing page. When I try to edit that page you can check in screenshot the issue we are facing. I have added the console error as well within screenshot.

For fixing jQuery is not defined issue I tried adding js within sabai plugin files but still page was not editable. We use “Breeze – WordPress Cache Plugin” cache plugin so tried disabling same but still facing same issue. When I disabled the sabai plugin then the page was editable but we can’t disable it. So please provide your suggestion’s on fixing above issue. Also I tried the solutions provided on other threads it didn’t fixed my problem.

Thanks!

[friech]

Hi There,

Thank you for writing in, please clear/purge your caching plugin then deactivate it for a while. Then do a test for plugin conflict again, deactivate all plugins (except cornerstone and sabai).

If the issue persists, please contact the Sabai Directory plugin support as we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to our theme will need to be directed to the original developer.

Thank you for your understanding.