Facebook Comments strength language en_US

Support
#1

Hello…

I was able to install and configure the facebook comment plugin but after activating the plugin it forces the language into en_US.

I know this because I have a Social Box from the Page Plugin in the sidebar and it appears in pt_BR when you disable the comment plugin.

  • I do not use translation plugin and my WP is already set to pt_BR.

What can I do to get this right?

thanks

#2

Hi There,

Please make sure you set the language under WP Dashboard > Settings to Português do Brasil:

If it doesn’t help, would you mind providing us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:

  • Link to your site
  • WordPress Admin username / password

Thanks.

#3

t is already configured this way.

Follows credentials.

#4

Hi there,

The credentials are not working for me, unfortunately. Would you please give us the correct information?

Meanwhile, I want to check the case on my local installation. What should I do to recreate the issue?

By the way, we do not support conflicts with 3rd party plugins, you will need to give us a case other than the 3rd party plugin regarding the changing of the language, we can not check for the possible conflict with a 3rd party plugin. If the comments plugin is making the whole website switched back to English then we will follow up, but for a 3rd party plugin you use we do not have enough information about the details of that plugin and it is outside of our support scope.

Thank you for your understanding.

#5

It was simply what I tried to explain … before installing the comment plugin the Faceboook Box in the sidebar appears in pt_BR … when you activate the Facebook comments plugin it changes to en_US.

#6

Hi there,

Please provide the correct login credentials. For the meantime, please add this code to your child theme’s functions.php and test it again.

add_action('init', 'fb_set_locale', 0);

function fb_set_locale () {

  global $locale;

  $locale = 'pt_BR';

}

And please provide your FTP login credentials as well in case we need to test the plugin through its code.

Thanks!

#7

Hello … insert this snippet of code and still in it.

#8

Hi There,

I can confirm this issue on my end too.

Can you please send me the FTP account so I give a hotfix for you?

Thanks.

#9

Here is the access data in secure note.

#10

Hi there,

I added some changes and it’s correctly pulling the URL now,

https://connect.facebook.net/pt_BR/sdk.js

But it still displaying English on my end, perhaps it automatically switches depending on the visitor’s language? Like device or browser language? Could you try it again, you may also contact facebook developer.

Thanks!

#11

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.