When I hover over Events on my dashboard, it shows a message to activate. In the past, I have been able to go here to add events to my calendar. Why am I not able to add events here anymore?
Login information is in the secure section.
Hi @eutaw,
Thank you for reaching out to us. I checked your setup and I see you’ve updated Cornerstone to the latest version but didn’t update X. Always make sure to update both X and Cornerstone to their latest versions to avoid incompatibility issues and potential errors. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.
If the issue remains then please check for the following first:
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Ensure all of your extensions are up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
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If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how this goes!
Thank you. Plugin is now requiring that you have an account with them. I created an account with the plugin and it is now working…
Hello @Eutaw,
It’s good to know that the plugin is now working.
Thanks for letting us know.
Regards.
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