Ethos magazine wont install

Support
#1

I keep trying to install Ethos magazine, and it keeps stopping at preparing taxonomies. I have set php_value memory_limit 512M. I was able to install the starter pack with no problem. This is a fresh install. I also changed the wpconfig file to have this code as suggested define(‘WP_MEMORY_LIMIT’, ‘512M’);. I am using phpversion 7.4

#2

Hi @lexnexus00,

Thanks for reaching out.
There might be a few different reasons for this issue, except the memory limit. I would suggest following the troubleshooting steps for your demo import.

  1. Increase PHP Execution Time Limit
  2. Please check if the mod_security is enabled in your site, which causes the issue in importing and does not let you call the Cornerstone endpoint to import the Design Cloud assets.
    If that is the case, you need to contact your hosting service provider to temporarily disable the ModSecurity for you and make the Cornerstone endpoints whitelisted.
  3. The write permission to the uploads folder might be one of the reasons behind your issue, I would suggest you change the permission to import the images into it.

I also recommend you ask your web host to configure the following server settings with the specified values or more for the PHP.

upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
max_allowed_packet = 16MB
innodb_log_file_size = 128M
allow_url_fopen = On

And MySQL Configurations

max_allowed_packet = 16MB
innodb_log_file_size = 128MB

If the above does not help, please copy your live site to a staging server so we can troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

I may have to contact godaddy.

I am able to change PHP options to

allow_url-fopen (check box)
file_uploads )check box)
max_execution_time 300
Max_imput_time -1
Memory_limit 512M
post_max_size 128M
Upload_max_filesize 512M

ACTUALLY, this is way to much. Im going to transfer my domain to bluehost and try it there first. I hate dealing with godaddy

#4

Hi @lexnexus00,

Thanks for the information. Please let us know if you find any difficulties further.

Thanks

#5

worked with no issues/hassles or having to make any configuration changes using bluehost. Thank you

#6

Hi @lexnexus00,

Glad to know that.

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.