Essential grid youtube video gallery does not show

Support
#1

It shows once in a while and then nothing - not even a thumbnail. Can you please check on the backend?
https://www.anacorteskayaktours.com/video/

#2

Hello There,

Thanks for posting in! Please make sure that you have the correct API key or generate a new key.And for more details on how to correctly set up a youtube stream, please check this out: https://www.themepunch.com/essgrid-doc/special-content-streams/

Please let us know how it goes.

#3

I will double-check credentials. Thank you.

#4

You’re welcome, @GeorgiaG

#5

I replace the api key and checked the YouTube Channel Id. It still will not fire. Can you please see what you can find out when you look at it? Thank you.

#6

Hi @GeorgiaG,

There are many errors originating from Lazyload, Super Cache and more. It’s optimization is overkill, you should only use the optimized already in your site (SG Optimizer) as part of your hosting. This is not related, but just a recommendation.

About the issue, may I know the youtube channel where the videos are being pulled? Is it in private or public? I too can’t retrieve the videos from that API and channel ID.

Thanks!

#7

Thank you for the recommendation. I have removed them and will see how we do. I will find out about the video and follow up. Thank you.

#8

Thank you for your cooperation, @GeorgiaG.

#9

Maybe the API key just needed some time. It is working now. Thank you very much for your help!

#10

You’re welcome, @GeorgiaG.

#11

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