Essential Grid video display problems

Support
#1

I am using Essential Grid to display videos on the home page of two sites. One side was created this month using X-theme. The second site was created using Pro. The X-theme site works perfectly; the Youtube videos display in a lightbox on both mobile and desktops. The Pro site has problems in iOS when viewed on an iPad: it displays flickering boxes above and below the video. The problem site is in development: http://4b0.bb3.myftpupload.com . Scroll down to the “Past Events” content band, in the bottom row with the subhead “Videos.” Let me know if you have any thoughts on how to figure this one out. Thanks

#2

Hello There,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

  • Pro theme 1.2.7
  • X theme 5.2.5
  • Cornerstone 2.1.7

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

#3

Perfect. I only had to update the Pro site. The X-theme site already worked fine. Thank you.

#4

Glad this is now sorted out.

Feel free to open a new thread for more inquiries.

#5

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