Essential grid stream from youtube doesn't show any controls, the “hear our stories” section

Here’s what I did. I created one grid using the EG option where I import the youtube videos manually from youtube using the video ID. That worked great. Then I duplicated that essential grid but changed it to a stream. I got the API connected properly and the video thumbnails show up properly, but there’s no controls, no play button, etc. The skins are identical so I don’t know why they would show up differently.

Actually I got it to work now, but now the videos show up funny. Some of them are positioned weird. This wasn’t a problem on the other grid.

Hello @jpenns,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

  • X theme 8.2.3
  • Cornerstone 5.2.3
  • WordPress 5.7
  • PHP 7.4
  • Essential Grid 3.0.11

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

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Please let us know how it goes.

I have done all the updates and purged cache but still have that issue. Here’s the login details

Hello @jpenns,

Please edit your grid and change the Media Ratio:

For reference, please check this documentation:

Hope this helps.

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