Essential grid not working

Support
#1

Hi,

I’m having problems with Essential Grid for some users and/or platforms. The page with the grids is working fine for me, in Safari, Firefox, and Chrome, on a Mac, but another user reports problems on various computers and browsers, with no image appearing and the text broken up.

Thanks for your help.

Website: watermarkarts.org
Wordpress: 4.9.8
X theme: 6.3.5
Cornerstone: 3.3.5

#2

Hello @HudsonPilot,

Thanks for writing in! I can confirm the issue in your site because I can see it in my screen. This could just be a caching issue. Since you are using SiteGround, please clear your site cache or disable the supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

#3

Not sure if it’s related but I see in my debug error log this warning:

PHP Warning: in_array() expects parameter 2 to be array, string given in /home/trave841/public_html/watermarkarts.org/wp-content/themes/x/framework/functions/admin/meta-boxes.php on line 239

#4

Could the problem be related to the fact that I created some custom fields (with Advanced Custom Fields), and then used these fields in a layer on Essential Grid? Could that cause a meta-box.php issue?

#5

Problem solved. It was a simple mistake in the column settings for Essential Grid.

But while we are looking at it, can you let me know what might be causing the php warning noted above?

PHP Warning: in_array() expects parameter 2 to be array, string given in /home/trave841/public_html/watermarkarts.org/wp-content/themes/x/framework/functions/admin/meta-boxes.php on line 239

#6

After deactivating the Meta Box plugin, these warnings stopped. Apparently an issue with the plugin or how it was configured?

#7

Hello @HudsonPilot,

Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

Thank you for letting us know that the issue has been resolved.

What you are seeing is a PHP warning. This usually occur if the variable is unset or not yet initialize. It will not affect any of your site’s feature or performance. When you disable the debug mode, you should no longer be seeing this warning.

Hope this helps.

#8

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