Essential Grid not editing nor creating new grids and Import Ajax error

[rabrahamsson]

I have tried all possibilities I’ve found in the forum:

• Tested plugin conflict
• Changed config Ess.Grid + Slider Rev. to work together

Those didn’t solve the issue, I open Ess.Grid to edit the current grids, choose one to edit and the page comes half empty. The bottom part where you have editor/preview does not show and the tabs don’t show their contents when clicked.

The same with creating new grid, click on create new, fill in title and alias but nothing else happens, no shortcode is generated and no Editor/Preview shows up.

The only good news is that the site still works fine, pages are served with existing grids without any problems but I need to update them.

I’m not sure which upgrade in what point in time made the problem, I’m used to test the site after upgrades but never tested each plugin to check if it was fully working… should I?

One approach to solve the problem was to remove the Ess.Grid plugin completely and install it again, I did that and it fixes the fault but in the process all grids are erased. I have exported all grids and data with Ess.Grid export function hoping that the import would just work BUT import gives back “Ajax error” no matter if its selected overwrite or append

For the Ajax error problem

• Tried incognito to avoid browser cookies/cache
• Tried importing first all demo data (it works fine!) and then importing the exported file (no luck)

So after restoring backup I’m without imagination on a way forward… I know the plugin is not working and know it has to be reinstalled but how to avoid missing all existing grids?

Any suggestions?

[rad]

Hi there,

Thanks for writing in.

It looks like an internal server error, and it’s related to this https://theme.co/apex/forum/t/conflict-on-the-front-end-of-your-site-has-prevented-the-preview-from-loading-try-again/11750/5

For temporary fix, edit this file /wp-content/plugins/essential-grid/includes/colorpicker.class.php through your host file manager, or by using FTP and text editor. Then replace this in line 148

else if(preg_match(TPColorpicker::isColor, $clr) !== false) {

with this

else if(preg_match(TPColorpicker::$isColor, $clr) !== false) {

Then test it again.

Hope this helps

[rabrahamsson]

Great!

It solves the issue with Ess.Grid, now I can edit and create new grids.

That was one expensive $

Thanks!

[christopher]

Hehe indeed! We already informed Essential Grids regarding this and waiting for an update from their side to be included in our bundled version as soon as testing is done.

Thank you.