Hi there, we use Essential Grid on the digimark.co.nz homepage. It works fine on Chrome and Firefox but it does not display on Safari unless you mouse over it. I have disabled the SG Optimizer plug-in on this site as the caching did seem to cause issues with Essential Grid however the problem persists with Safari. I am using version 3.0.15 of Essential Grid.
Hello Greg,
Thanks for writing in! You are having this issue because the Blue Square PNG image is not loading in the Safari browser.
It could be because of your Jetpack plugin. Please do the following:
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Child Theme
- Disabling Cache
- Disabling Cdn
If nothing is helping, kindly provide us your WP credentials. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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