Essential grid - "No items for the selected filter"

Hi there,

I think I have a bug in the essential grid regarding filters. Whenever I filter the images, at the end of each filter category it shows “No items for the selected filter”. How can I delete that?
I attached you a screenshot.
Thank you in advance!

Hello Christin,

Thanks for writing in! Please edit your grid and make sure that you only have one or more filter groups.

Please check out this documentation to properly apply and use the filter in the plugin:

Let us know how it goes.

Thank you, unfortunately that didn’t help. I set everything up the way you and the theme-punch-documentation suggested…“no items for the selected filter” still appears at the end of each section.

I also don’t have the tab “Available Filters in group” as the theme punch-post shows.

Hi Christin,

It seems you haven’t selected the category to be filtered, please make sure the category are selected from the source

Else, please provide your site’s URL and admin login credentials in the secure note for further checking. But since there is no available filters present, then it’s usually due to no-selected categories.

Thanks!

Ok, I am very sorry, there is a misunderstanding I guess. The photo I uploaded was NOT from my own essential grid, but from theme punch’s “how-to”-documentation, to show you that to me the category I highlighted red is not available - “Available Filters in Group”. I uploaded 2 pictures of my own grid now.

I am using a custom grid, so some of the filter possibilities change because of that I think. I’ll provide you with my login credentials .

Thank you so much and sorry for the misunderstanding…

Hello Christin,

Thanks for providing the login details. The issue have occurred because of the Infinite Scroll feature. I have disabled it at the moment and the error message disappeared.

Kindly check the grid in your site now.

Hi Ruenel,

thank you so so much!

You’re most welcome!

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