Essential grid lightbox not loading for video

[GeorgiaG]

I am unable to get the lightbox to launch for a youtube video. You can see it at the top of the page here: https://www.sowinteraction.com/staging-wp/trips-tours/multiday-kayaking-trips/
I found a similar issue here in support and tried the jquerry you provided but it did not help.

Also at the bottom of the page I have a mystery 60 pixels that are not being used by the theme. Any idea about that? Thank you. Georgia

[christian]

Hey @GeorgiaG,

Here’s the instruction for the video lightbox https://youtu.be/qQC8qAZhV_w

For the 60 px issue, please try adding this to your Global CSS

body {
    overflow: hidden;
}

[GeorgiaG]

I never did get it to work with youtube but it works well with Vimeo. Thank you for your help.

[rad]

You’re most welcome! I think there are bugs related to Vimeo video and I already added some to our issue tracker. But they aren’t lightbox related, I’ll add this as well. Thanks!

[GeorgiaG]

@Rad - you mention there is a bug with Vimeo and Essential Grid. I am unable to get YouTube to launch into a lightbox. YouTube is where the client keeps their video so I would like to follow up and see if there is a way I can force that. I did find a jquery bit on one of your team member replies but that didn’t help. Thank you.

[rad]

Hi there,

May I know which item should display the youtube in the lightbox? I do see the Vimeo works, is it a custom URL or meta? Please provide your login credentials in a secure note, I’ll your current setup first.

Thanks!

[GeorgiaG]

@Rad… i forgot the login page https://www.sowinteraction.com/staging-wp/wp-admin/

[ruenel]

Hey There,

Could you please provide the url of the page where the Youtube video is added? At the moment, we could not find it. And also, please make sure that you use Youtube video embed or that the Youtube video is added on the page correctly.

Thanks.

[GeorgiaG]

Hi there. Thank you. It can be seen in essential grid on this page: https://www.sowinteraction.com/staging-wp/trips-tours/day-trips/

It had the Vimeo file as you wanted to see how it was set up. I have changed that to YouTube so you can see how it does/does not work. It plays in line but will not launch into the lightbox. Vimeo does launch into a lightbox.

[paul.r]

Hi,

You need to add featured image to your post for the lightbox to work.

Thanks

[GeorgiaG]

@paul.r, thank you. I promise I had tried that. Thank you for both your help and your patience!

[Joao]

Glad to hear we managed to help!