Essential Grid Instagram feed no longer working

Support
#1

Hi,

I have an instagram feed through EG on my homepage. It all of a sudden stopped working this morning. I have replaced it with an image until I can get it working again. Any help would be greatly appreciated. Thanks!

1 Like
#2

Hi there,

Thanks for writing in.

Even on actual preview, it doesn’t work. Looks like the connection between your site and Instagram has stopped and your site is not allowed to pull some content. Have you deleted some API key or similar in your Instagram account? How did you allow or authorized your site in Instagram before?

Thanks!

#3

Hi. Thanks for the reply. I haven’t changed anything with the API. Do you have any documentation on setting the API up? I was thinking I’d try and redo it, but can’t find instructions anywhere. Thanks!

#4

Shouldn’t be an API issue. I think it’s a bug in the latest updates all around. Having the same issue.

#5

Hey There,

This could be a potential bug in the latest release. I’ve submitted this to our issue tracker so the developers will be made aware of it.

Thanks for understanding.

#6

Any update on this issue?

#7

Hey There,

Our development team has communicated with the creators of the plugin.
They shall be releasing a patch soon.

Thank you.

#8

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