Essential Grid / Hover Issue

[cyrock]

Hi,
strange thing: its showing the correct media-hover (blut etc…) in EG-Preview and in other theme, but not in PRO, where it just disappear.

How can i solve this?

regards, christian

[tristup]

Hi Christian,

I have investigated your site and found the issue you described. It might be an issue with Lazyload, I would suggest you check by disabling the Lazy Load option.

If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[cyrock]

Hi, thanks for your respond
We did this:

1.[Theme Related Issue] Check, its running with another Theme well.
2.[Plugin Conflict] Check, no result
3.[Theme Update related issue]Check, no result
4.[Child Theme Related issue]Check, no result
5.[CSS/JS Customization]Check, no result
6.[Disabling Cache]Check, not running yet.

[tristup]

Hi Christian,

I have investigated the page through the WordPress admin dashboard and found that the custom CSS code added to the Page CSS is the reason behind your issue. I went ahead and commented out the code and now it shows the transparent image in hover.

Thanks

[cyrock]

OH. How ambarrassing i am. THANK You showing me the trees in the wood, while standing among them :-)…

[tristup]

Hi Christian,

Glad that we are able to help you.

Thanks