Essential Grid filters not showing all the posts

[web2020]

Hi,

I had an issue with Essential Grid not showing all the posts when using filters on this page: https://www.2020spaces.com/customers/. After updating the WordPress, it seems to work fine except of the “jumping” effect on the page, but only when logged in. When I open the page in Incognito mode, the issue is still there. Could you please help me fix this? Thanks!

[marc_a]

Hey @web2020,

Thanks for reaching out!

There could be a plugin or custom code that affects your Essential Grid.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY
7. DISABLING CACHE

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.