Essential Grid - Featured image not loading

Hi there,

My featured images are not showing up on the grid.

I have set a custom img upload folder like so:

http://domain.com/wp-content/uploads/imgs/image.jpg

However, essential grid is retrieving the image like this:

http://domain.com/wp-content/uploads/imgs/imgs/image.jpg

Not sure how to fix this.

Any help would be appreciated.

Thanks :slight_smile:

Hey @MaksemM,

The issue might not be in Essential Grid and might have something to do with Jetpack’s Photon. I’d like to test deactivating it but it would be best that you do this yourself so you know your setup well.

Thanks.

Hi Christian,

Thanks for the suggestion. I did some testing earlier and deactivated all plugins but unfortunately it didn’t resolve the issue.

Thanks.

This looks like a bug with Essential Grid. Would you mind reverting to the default media upload URL? Also tell us how you changed the URL so we could try replicating it in our test site.

Thanks.

I set the upload path in the wp-config.php file:

define('UPLOADS', 'wp-content/uploads/imgs');

I have changed it back to:

define('UPLOADS', 'wp-content/uploads');

for now until there is a fix. I can just alter it when I upload new images if there is no fix for it yet.

Thanks.

Hi there,

Please use the default upload folder for now. We’ll try checking the same setup to see what’s going on. As requested, please provide a video recording on how to reproduce this issue. And please provide your site’s wp-config.php so we could use it as reference.

Thanks!

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