Hello,
I’ve had essential grid installed/working on my website for a few years. I have a grid on my home page that was previously working fine. Today I noticed that a few blocks on the grid were missing. When I went in to try and fix the issue and edit the grid, I got this error “no setting information received” which doesn’t allow me to save the grid out. Is there something I can do to get this grid working again?
Thanks!
Hello @ancorakim
Thanks for writing to us.
There might be a few different reasons for this issue, I would suggest you troubleshoot with a few of the common issues before we investigate your settings.
If none of the above help, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
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