Essential Grid Displaying as a single image

[LKS]

Hi,
I’m having a issue with essential grid. On the frontend of my front-page & releases page the grid is displaying as one large image instead of the grid. I’ve tried changing several grid settings & the grid loads normally, but then goes back to the single large image.
Can somebody please help?

[prakash_s]

Hello Dean,

Thanks for writing to us.

It seems that there is an issue of version compatibility issue. I checked your page settings and it seems that there is an error on the backend. Please have a look at the given screenshot in the secure note. It might be due to plugin conflict or version compatibility issues since there are some plugins that need to be updated.

I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing For Theme Related Issue
2. Testing For Plugin Conflict
3. Theme Update
4. Child Theme
5. Css/Js Customization
6. Increasing Php Memory Limit
7. Disabling Cache
8. Disabling Cdn
9. Permalinks
10. Version Compatibility

If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site.
Please add the below-given code into your wp-config.php for debugging setup and the error logged into the file name debug.log inside the wp-content folder.

You can let us know if you find any error that is related to our theme or theme bundled plugins. We can do further investigation based on that.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );

Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
Please provide the following details

• WordPress Login URL
• Admin level username and password
• FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks