Essential grid - can´t update

Support
#1

i do have version Version 3.0.17.1 and version 3.0.19 is available.

… but i cant update it, as it says " To update directly [register your license key now]) or [purchase a new license key]to access [all premium features]"

i´ve never purchased this, as it came with the bundle, i guess.

what to do now?

the issue is, that it causes an error, so that i am not able to edit the page, as long as the plug in is activated.

thanks in advance!

rene

#2

Hey Rene,

Thanks for reaching out!

The latest version of our Essential Grid bundled plugin is 3.0.17.1. Please note that before we can update the bundled plugin, our developers will check if it’s compatible with the latest version of the theme. I’ll add this to our tracker so that it will be updated soon but we cannot provide any ETA.

Hope that helps and thank you for understanding.

#4

thank you!

means, i just have to wait …

#5

Hi Rene,

My colleague has already informed our team on this, and they will take care of it.

Thanks

#6

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