I have two sites that have a very similar setup, and I’ve checked that all things are identical between the two sites. However, when I go to singlegirlandthecity.com on iOS, it opens a native dropdown menu, only showing ‘Filter categories’ whereas on the same phone, going to loveisasmallword.com gets me the intended functionality. What am I doing wrong? Thanks!
Hello @jrhager84,
Thanks for writing in! To better assist you with your issue, kindly provide us access to both of your sites so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Regards.
I’ve added the creds to my OP. Thanks!
Hey @jrhager84,
The loveisasmallword.com credentials are incorrect. No need to update the credentials though as I know the what’s causing the issue.
Go to Nav-Filter-Sort > Filter Groups and disable Mobile Filter Conversion.
Hope that helps.
Loveisasmallword is the one that has the behavior in looking for.
That’s weird. They’re both disabled, but I had to triple clear the cache and triple reload my browser for it to register. They seem to both be working as intended now. How weird. Thanks again!
You’re welcome!
It’s good to know that it has worked for you.
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