Errors Switching From HTTP to HTTPS

Support
#1

We just switched our site over to https and we’re not getting the padlock. There are some image objects that are not secured. We checked the WP Media library and they are showing as https.

Also, when I tried to open the first page in Cornerstone if quickly through up some message that said the preview html did not include a closing tag. It may fail to load or work properly. All the objects on the page were spinning. I had to exit to the Dashboard. I CANNOT edit any of our pages. We’re getting this error on every page.

Can someone please help so we can get both issues resolved asap. Thanks!

List of objects that are not showing up as secured.
Soft Failure An image with an insecure url of “http://expectsu.wwwss24.a2hosted.com/dir/wp-content/uploads/2017/12/Chart_RedArrowUp_BlueBackground_66131394_400x267.jpg” was loaded on line: 351 of https://expectsuccessglobal.com/.
This URL will need to be updated to use a secure URL for your padlock to return.

Soft Failure An image with an insecure url of “http://expectsu.wwwss24.a2hosted.com/dir/wp-content/uploads/2017/12/WeDeliverResults_170601281_400x267.jpg” was loaded on line: 380 of https://expectsuccessglobal.com/.
This URL will need to be updated to use a secure URL for your padlock to return.

Soft Failure An image with an insecure url of “http://expectsu.wwwss24.a2hosted.com/dir/wp-content/uploads/2017/12/Skills_TechFlavor_Businessman_182336400_400x267.jpg” was loaded on line: 399 of https://expectsuccessglobal.com/.
This URL will need to be updated to use a secure URL for your padlock to return.

Soft Failure An image with an insecure url of “http://expectsu.wwwss24.a2hosted.com/dir/wp-content/uploads/2017/12/Testimonials_1200x115.jpg” was loaded on line: 415 of https://expectsuccessglobal.com/.
This URL will need to be updated to use a secure URL for your padlock to return.

#2

Hey There,

Thanks for writing in! You are experiencing this issue because you have inserted media images using only http prior to your https change. You should have change to https first before inserting any images within your theme. To resolve this, please install WP Migrate DB plugin. There is a search and replace feature of this plugin that does a great job. Please do a search for http://expectsu.wwwss24.a2hosted.com/dir/wp-content/uploads/ and replace it with https://expectsuccessglobal.com//wp-content/uploads/.

Hope this helps. Please let us know how it goes.

#3

You might have missed my comment that I checked these in the WP Media and they have a leading https. Out of the 20-30 images across 11 pages only these 4 images have an issue. Is WP Migrate DB plugin going to resolve the “preview html did not include a closing tag. It may fail to load or work properly” error message I receive when I try to open any page in Cornerstone?

I can install WP Migrate DB. I just want to make sure you understand the issues and still believe this should resolve them. Please confirm and I’ll proceed. Thanks!

#4

Hello There,

Yes I have understood this issue. As a matter of fact it is evident in one of your pages as sown in the screenshot below:

As I have explained earlier, this issue happened because you have inserted the image prior to the https and domain change. The images you have inserted in the post/page contents and also in the theme options settings will remains permanent entry even after you change to https. This can only be solve by doing a search and replace.

Hope this explains it briefly.

#5

RueNel or Support Staff Member,
Thanks for responding and for your troubleshooting ideas. Unfortunately, your proposed solution did not work. However, I was able to get to the home page and by manually removing just these 4 images from the page and re-adding them from the Media library the insecure errors were resolved. By updating the home page it fix all of the insecure issues across all of the pages. It seems like there’s some type of defect in Cornerstone with this. One issue down, one to go.

I’m still receiving the ERROR
“preview html did not include a closing tag. It may fail to load or work properly” when I try to open any page in Cornerstone.

How can I resolve this?

Thanks!

#6

Hello There,

Search and replace process should have worked. Well anyway, it’s good to know that you found away to resolve it.

The error: “preview html did not include a closing tag. It may fail to load or work properly” is mostly because you have installed a caching plugin like W3 Total Cache. Please do not minify the JS and CSS file to avoid any issue. You can only combined them instead. Most of the theme’s resources were already minified. Minifying it again would mean a double kill and will always results to an issue. You can check this settings in Performance > Minify.

After changing the settings, please clear the plugin caches first before testing the site.

Hope this helps. Kindly let us know.

#7

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