Error with saving document to library in version 6.0.2

Hi there.

Just for your information: When trying to save a document in ver 6.0.2 something goes wrong. Please see attached image.

Hey @nblund,

What page or layout are you saving as a template? I tested saving your Shop layout and it works.

Hi there.

Strange. Any page in my environment ! Please see attached image
Login credentials in secure note.

Hey @nblund,

Thanks for updating in! I have logged in and checked your site. I could not replicate the issue.

  • Please see the secure note below.

Kindly log out to your site and then clear your browser cache. You may need to use private browsing mode and test your site again.

Best Regards.

Hi @ruenel,

It seems to me as a browser issue. Could that be? I can replicate your conclusion in Chrome - and I can replicate my issue in Safari.

I would appreciate if you can confirm this.

Thanks.

Hey @nblund,

Yes, this could be a browser issue on your end because it is saving properly on our end. Please try clearing your browser cache or use incognito mode when accessing your website.

Hope that helps.

Hi again,

Nope. I tried purging all cache (browser, cornerstone and plugin) and using incognito mode in Safari. The issue remained on my side. Although it would be nice to correct for me, if it is just a local problem at my end, I will just use Chrome. But thought you might want to know.

Thanks.

Hi @nblund,

I have checked it too, and the result is the same as my colleagues. The Template is saving perfectly fine. And it seems that you are correct here that the problem might be with your browser or machine only. I suggest you can consult with a local developer who can inspect and investigate the issue specifically at your machine.

Thanks

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