I have an X theme installed a few years ago. From the Appearance > Themes menu I see it needs updating. I click the “New version available. Update now” button on the theme and get this error message: “Update Failed: Unable to locate WordPress content directory (wp-content).”
Hello @happydogsnyc,
This is something related to your hosting and the file and folder permission of your site.
Please check this link for some suggestions:
You may also get in touch with your hosting provider regarding this issue as this is something they could take a look at.
Hope this helps.
Thanks. I currently have a Digital Ocean droplet and I think the permissions etc. of the setup have been mucked with and it’s a bit of a mess.
To avoid all this hassle, I’m going to move my sites to a platform that takes care of the backend stuff for me, like WordPress.com or something similar.
Do you have a list of recommended hosted providers that you know the X Theme definitely works with? Thanks!
Hello @happydogsnyc,
Please check this page for some list of the hosting:
However, these are just a list of the leading hosting provider. It would be best to get in touch with them directly as your question relates specifically to the hosting features. X should work seamlessly as long as the general requirements are met:
Hope this helps.
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