Error when activating cornerstone

Support
#1

I am seeing this error when activating Cornerstone. I am unable to proceed. I am using PHP 8.1 and Wordpress 6.2.

[Wed Nov 13 09:28:43.182572 2024] [proxy_fcgi:error] [pid 14] [client 172.31.17.117:37926] AH01071: Got error ‘PHP message: PHP Warning: re
quire_once(includes/boot.php): Failed to open stream: No such file or directory in /app/public/wp-content/plugins/cornerstone/cornerstone.ph
p on line 15PHP message: PHP Fatal error: Uncaught Error: Failed opening required ‘includes/boot.php’ (include_path=’.:/usr/share/php’) in
/app/public/wp-content/plugins/cornerstone/cornerstone.php:15\nStack trace:\n#0 /app/public/wp-admin/includes/plugin.php(2387): include_once
()\n#1 /app/public/wp-admin/includes/plugin.php(673): plugin_sandbox_scrape()\n#2 /app/public/wp-admin/plugins.php(60): activate_plugin()\n#
3 {main}\n thrown in /app/public/wp-content/plugins/cornerstone/cornerstone.php on line 15’, referer: http://dev.a-counting.dk/wp-admin/plu
gins.php?plugin=cornerstone%2Fcornerstone.php

#2

Hello @AndersKeldsen,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • FTP login details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hello @AndersKeldsen,

It seems that the URLs are not fully replaced while moving the site from staging to production and that causes the Mixed Content issue [ HTTP and HTTPS ] blocking to load the files. I would suggest you replace the URL properly and check this again, there are many URL replacement Plugins available in WordPress that help you to replace the URL. This article will be helpful in this:https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/ You can contact your hosting provider to replace the URL from the HTTP to HTTPS.

Also, remember that the exact URL should be mentioned in Setting > General, WordPress Address, and Site URL, including the protocol i.e. HTTP/HTTPS.

Hope this helps.
Thanks

#4

You just switch to HTTP and everything works. We have HTTPS terminated in our network, so that is why wordpress is confused right now. But it is not stopping us from looking at Cornerstone. Just use http please.

#5

Hello @AndersKeldsen,

I went ahead and deleted the cornerstone plugin and reinstalled the plugin again and it is working fine at the moment. Please check your site now. It seems that the plugin was not installed properly just because it was not working.

Thanks

#6

Perfect. Thank you :slight_smile:

#7

Hi @AndersKeldsen,

Glad that we are able to help you.

Thanks