Error on german site

Support
#1

Hi there,

My site is available in english as well as in german. I use WPML plugin for the translation.
My problem is now, that the german site isnt reachable. I couldnt change the language in the front end, and also in the backend its not possible to edite the german sites. I always get the 404 Error Message displayed.

Can u help me with this issue?

image
image1527×410 36.9 KB

#2

Hello @l_eckardt,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi Prakash

Thanks for the answer. I was able to solve the problem

#4

Hi @l_eckardt,

Glad that you are able to solve the problem.

Thanks

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.