Error message when loading preview

[fikasem]

Hey,

I keep getting an error message when loading the preview editor on every single page on my site (parronhall.com). The editor will still load though so I’m not sure what is going on. I haven’t done any changes to this site in a long time, and the theme is up to date.

Any idea what might be causing the issue?

Thanks!

Ann

[friech]

Hi Ann,

Thank you for writing in, many of these problems being related to plugins. Testing for a conflict is often the fastest way to get to the bottom of things. Here’s a simple plugin conflict testing process:

• Disable all plugins except Cornerstone. If you’re using Pro, disable all plugins.
• Test to see if the issue remains.
• If things are working again, reactivate one of your plugins
• Test to see when the problem reappears
• If it does, you know the plugin you most recently activated is causing a problem. If it doesn’t, go reactivate another plugin.

If the issue persists while all plugins are deactivated, please provide us the site URL and a login credential in a secure note so we can take a closer look.

Cheers!