Hello, I’m working on a new version of an X website. I’ve updated the X version first, and WP to the latest. Then I have installed Pro, but it isn’t working.
Empty dev bar if I click on theme options, same on header / footer and co.
Attached you’ll find the errors I see on Chrome console.
Could you please help me to find a solution? Thank you
Hi @dcheese,
I’ve checked your site and I’m seeing some other javascript errors, but not the one from your screenshot. In either case, this usually happens when a script error occurs in another plugin and it halts the rest of the javascript on the page from running.
Regarding the AbortController error, even though I’m not seeing it, it could happen if a third party script overwrites the version of React bundled with WordPress. Pro (and Cornerstone) uses the WordPress React dependency to display the preview frame. I’ve seen cases where embed codes pull in a script from offsite that loads their own version of React and ends up breaking the live preview.
First I would recommend testing for a plugin conflict by disabling any plugins you have active and seeing if the problem is corrected. Then you can reactivate plugins one at a time to narrow down the source of the problem.
You could also temporarily remove any custom scripts or embed codes you are using. If you find it to be related to one of those, the Raw Content element has a “disable preview” option that can be used to avoid the code running in the preview frame. This helps reduce conflicts while keeping things working as desired on the site front end.
Thank you. I tried to deactivate all the plugins but nothing happens. No custom scripts are in, Pro and its child are a fresh copy. All I can see in the “theme option” is this:
Hello @dcheese,
I have logged in to your site and I was able to access the Theme Options and edit a page already.
See the secure note.
Kindly check your site again.
Hello there! No problem now in Firefox, Chrome continues to give me error (cache cleaned)…
Hi @dcheese,
I have checked your site in Google Chrome and Mozilla Firefox and it seems working perfectly fine. I would like to request you to check-in the private or incognito window if you are still getting the same issue.
Thanks
Hello, same error. I’m workin on Chrome 65.0.3325.181. This is the latest version I can use on my device 
Hello @dcheese,
It might be the issue of any browser extension that is stoping JS to load in the browser. In case if you are using an extension in your Chrome browser I would suggest you temporarily disable the extension then check it again.
Hope it helps
Thanks
Done, but the problem is still there 
Hello @dcheese,
Do you have any other laptop or computer? I have checked your site in Chrome several times and I am not able to replicate the issue. I can access the theme options with no issues or conflicts.
See the secure note.
Best Regards.
I’ll check on another device 
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