Error 522 & Cornerstone plugin causing website crash

Support
#1

Hi There,
Upon updating my X theme, wordpress, & cornerstone plugin the website crashed. I have tried disabling all other plugins to check if any of them are causing the problem- and it is only cornerstone that appears to crash the website when activated.
The website now has a 522 error and therefore I’m unable to access my dashboard.

What do you suggest to fix it?

Thanks

#2

Hello @TVBCOffice,

Thanks for writing to us.

522 error occurs due to web server overloaded. I would suggest you increase the PHP memory limit.
Please have a look at our documentation to learn more about how to increase the PHP memory limit.

Please have a look at this article to learn more about how to get rid of this issue.
https://www.fixrunner.com/error-522-how-to-fix-this-error-in-wordpress/

I would suggest you troubleshoot with a few of the common issues.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

Hope it helps
Thanks

#3

Hi there,

We have just bypassed our cloudflare, and have gone through all the suggested issues but are still having the same issues.

Can you please help?

#4

Hi @TVBCOffice,

I have checked your website listed in your Themeco Account and found it is working fine. If you are still having the same issue, I would suggest you contact your hosting service provider on this and let us know their feedback.

Thanks

#5

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